Shipping policy

To all our new or old dear customers,

As the recovery of all the delivery methods all around the world, our Belecome Lighting Supply also is trying our best to improve our delivery methods and provide best customer experience to our customers. Now we are cooperating with our fastest forwarders to solve the long time delivery problems with lowest cost. Now our respectful customers just need to pay a little money to enjoy this fatest delivery.

Now the regular free shipping method takes at least 50-60days after sending. If don't agree please don't place the order.

By Fastest Deilvery DHL/UPS/FEDEX:

To Australia,USA,Canada, Some European countries, we have 10-20days fastest delivery service to meet different customers' urgent requirement. Different items and different countries have different cost, the cost on our online store calculated automatically is not acurate, so please text us to confirm the cost before ordering at or whatsapp: +86-18688146282.

By EMS/ETK fast delivery:

1. To Australia, just need 30-40days

2.To USA or Canada, just need 25-55days

3.To European Countries like UK, Poland, France,Italy, Germany and so on ,just need 40-60days.

For some other countries, still need 55-65days,please check with us before placing an order.


By Free shipping Regular DDP delivery method:

1. To Australia, just need 40-45days

2.To USA or Canada, just need 40-60days

3.To European Countries like UK, Poland, France,Italy, Germany and so on ,just need 40-60days.

For some other countries, still need 40-60days,please check with us before placing an order.

Reminder: Please choose the right delivery methods as your requirement. And we welcome you to text us anytime at 

Under the impacts of Covid-19,Do your company have any special Solutions to deal with the delivery?And How long does it take?

As we all know, this epidemic is unpredictable, and it is also difficult to control. Due to the crazy spread of the epidemic, transportation has been delayed more or less in many countries, some countries have been as long as 4 months. In response to this situation, our company has also taken positive measures since May 8th, and has achieved significant results in the United States, Europe, Australia and other countries. At present, our DDP emergency transportation solutions, from the date of our freight forwarding,delivery to the United States only takes 30-35 days to arrive. It only takes 30-40 days to reach European customers. It will still take 45 days for China postal parcels to reach customers in Australia or New Zealand. Other countries still need 40-60 days. Under this epidemic, we are also striving to finding a more rapid and effective solution to solve the transportation problem. We hope that all our customer friends can wait for your parcels patiently and overcome this difficulties together during this hard time. We are very grateful. Millions of thanks fromm all our Belecome staffs.



Where are you based?

We are based in Hongkong, CN.

Where are goods sent from?

All the goods are delivered directly from factories in China.

Available language?

Currently, only English is available for all description and orders

How does shipping work?

We are the first-hand lighting Supply from Hongkong, China. After waiting for your payment, we will arrive at the billing address through China Post, EMS, or DHL, UPS and other express delivery.

How long does shipping take?

Because we ship directly from our factory in China and we wanted to keep our products affordable for our customers through free global shipping, your item may take slightly longer than expected to arrive.

For international customers, it will take approximately 5 - 30 business days to arrive from the date of shipping confirmation.

For customers in the EU and US, UK, we work with partners there to ensure a faster delivery and they will arrive in 10 - 20 business days from the date of shipping confirmation. (It may have delays in the certain season due to the long queues in the shipping company.)

Please do not panic if it does not show up immediately, it's on its way :)
(It may have delays during the holidays or shopping season due to the queues in shipping line.)

Please don't hesitate to contact us if you have any question or problem regarding the delivery time to here:

Will I be charged duty or import fees?

Goods if less than 25 USD, you should not be charged additional duty, taxes, or fees. 
In the case you are charged additional tax, duty, and/or import fees, we are not responsible for those payments. 
The customs charges will not be an eligible case for the refund.

After your payment, we will arrange the delivery within 20 days. 
Express: China Post Air Package / EMS / DHL / FedEx / UPS and other courier companies 
We will arrange delivery according to the courier company you choose.